Table of Content 2
Before you write
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Corrections
Name the casino, the fact and where you saw the correct version.
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Disputes
We cannot settle a dispute with a casino; contact its support and then its regulator.
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Help
If gambling is causing you harm, call the Gambling Helpline on 0800 654 655, free and any time.
Full text
Write to us with the form on this page. Tell us which page or casino your message is about, so we can find it quickly.
For a correction, include the source: a page on the casino's own site, its terms, or a regulator's register. We check it against our data before we change a review.
We are not a casino and cannot see or change your account anywhere. For a withdrawal problem, contact the casino first and keep everything in writing; our guide to customer support at new casinos explains the next steps.
Contact Us
Have a question or need help? Fill out the form below and we'll get back to you.
Questions about contacting us
Can you help me with a withdrawal or a dispute at a casino?
No. We are not a party to your account and cannot act for you. Contact the casino's support first and keep a written record. If that fails, contact the regulator that licenses the casino; our How we review page lists where to find them.
A fact on a review is wrong. What should I send?
The casino's name, the fact that is wrong and where you saw the correct one. We update the review once we have checked it.
Can a casino contact you about a listing?
Yes, through the form. Being listed does not change the founding year we show, the licence check or the order set by our ranking method.
I think I have a gambling problem. Who can I talk to?
The Gambling Helpline is free on 0800 654 655 or by text to 8006, any time. Our addiction help page lists more support.