Types of loyalty programme
| Type | How it works |
|---|---|
| Tiered levels | You move up levels based on turnover or points; higher levels unlock better rewards. |
| Points | Points per bet that convert into bonus money, free spins or cash. |
| Cashback | A share of net losses over a period returned to your balance. |
| VIP club | Invitation-based perks such as a personal manager and higher limits. |
| Missions and quests | Tasks in games that unlock rewards; common at newer casinos. |
What the rewards are worth
A worked example: if a scheme converts points worth 0.2% of turnover into bonus money, NZ$5,000 of spins earns NZ$10. At 96% RTP, those NZ$5,000 of spins cost about NZ$200 on average. The reward softens the cost; it does not pay for it.
Cashback without wagering is the easiest reward to value. Points that convert into bonus money with wagering are worth less than the headline.
What to check
- How points are earned and whether all games count equally.
- Whether rewards carry wagering, a maximum bet or an expiry date.
- Whether you can lose your tier through inactivity.
- Whether the terms let the casino change or end the scheme at any time.
- Whether higher tiers really bring faster withdrawals or higher limits, in writing.
Pros and cons
| Pros | Cons |
|---|---|
| Cashback and rewards on play you would do anyway | Can encourage you to play more than planned |
| Higher tiers can bring better limits and service | Rewards often carry wagering |
| Missions add variety | Terms can change without much notice |
If you notice that you are playing to reach a tier, take a break. Our responsible gaming page lists tools and help.